With Buckeye Hills’ voluntary withdrawn designation as the sponsoring agency of the regional long-term care ombudsman serving the region (Athens, Hocking, Meigs, Monroe, Morgan, Noble, Perry & Washington Counties), as of Feb. 28, 2018, the Long-Term Care Ombudsman Program will transition coordination to The State Long-Term Care Ombudsman Program.
Long-term Care providers and consumers for Ombudsman services will now contact The State Long-Term Care Ombudsman Program at 1-800-282-1206 or at OhioOmbudsman@age.ohio.gov.
More details about services are available at www.ombudsman.ohio.gov.
The Ombudsman Program addresses concerns about the quality of long-term care services and negotiates for the solution of problems that arise between providers and consumers of long-term care services. The Ombudsman investigates complaints confidentially, advocates for client’s rights, and negotiates with service providers to resolve problems to the client’s satisfaction.