Buckeye Hills Regional Council is currently seeking a full-time Program Manager – Public Information Officer (PIO). This exempt position serves as the agency’s official voice for formal public communications and media relations. The PIO is responsible for drafting crisis communications, messaging for sensitive topics, and communications-related compliance and best practices.
The essential duties and responsibilities include but are not limited to:
- Public notices and official postings: Draft, coordinate, and distribute meeting notices and other public notices (e.g., hearings, opportunities for comment, service changes, and official postings) in accordance with applicable law, funding requirements, and agency policy
- Timelines and documentation: Ensure required timelines, distribution channels, and documentation are maintained (e.g., proof of posting/publication when applicable)
- Records and archiving: Maintain an organized archive of final notices and related publication/communication records consistent with agency practices and records retention requirements
- Procurement and public-facing content: Maintain and provide approved agency language (mission, service area, disclaimers) for RFQs/RFPs and related documents; edit public-facing sections for clarity, consistency, and plain-language readability
- External communications: Draft, edit, and distribute press releases, program announcements, fact sheets, issue briefs, and partner-facing communications as needed, with appropriate review/approval
- Messaging resources: Develop and maintain approved messaging tools (e.g., talking points, FAQs, standard program descriptions) to support consistent communications across departments
- Media relations: Serve as a designated media contact; respond to media inquiries and deadlines in coordination with leadership, and route sensitive issues appropriately
- Interview coordination: Coordinate interview requests, including intake, scheduling, spokesperson preparation, and briefing materials
- Statements and briefing materials: Draft official statements, approved quotes, and briefing memos; prepare Q&A and talking points for leadership and subject-matter experts
- Media lists and outreach: Maintain media contact lists and support press opportunities and outreach as appropriate
- Crisis communications: Support and/or lead internal and external communications during emergencies, service disruptions, incidents, or sensitive situations consistent with the agency’s incident response protocols
- Crisis planning: Maintain crisis communications plans, templates, and rapid-response workflows; conduct periodic updates and readiness checks
- Internal alignment: Coordinate cross-department communication alignment to promote consistent, accurate public information
- Government relations support: Prepare partner-ready issue summaries and briefing materials for meetings with federal, state, and local officials as directed by leadership
- Committees and policy support: Support communications for executive-level committees and policy/government relations meetings as needed
- Compliance: Help ensure public communications and postings meet government expectations, including accessibility, official posting practices, and archiving/retention requirements
- Other duties: Perform other related duties as assigned
Skills Required
- Strong communication, public relations and documentation skills
- In-depth understanding of regulatory frameworks for public programs
- Ability to analyze complex regulations and implement practical solutions
- Proficiency with Microsoft Office Suite
- Ability to maintain confidentiality and professionalism
- Capacity to work effectively with the public and state/community leaders
Education/Experience Required
- Bachelor’s degree in business administration, public administration, or related field
- Minimum of three (3) years’ experience
- A combination of education and relevant experience may be considered
Additional Requirements
- Certificates/Licenses: Valid driver’s license due to travel required
- Screening: Fingerprinting, background check, and pre-employment drug screen required
Starting salary range: $60,357 – $74,466
