Energy Bill Assistance

The Home Energy Assistance Program (HEAP) provides eligible Ohioans assistance with their heating and cooling bills. Many older adults with limited incomes rely on this assistance and would not be able to get through the year without it. If you’re having trouble managing your home energy costs, we can help.

Older adult woman changes the thermostat

Apply for the Home Energy Assistance Program (HEAP)

The Home Energy Assistance Program (HEAP) is a federally funded program that provides eligible Ohioans assistance with their home energy bills. This one-time benefit is applied directly to the customer’s utility bill or bulk fuel bill.

Program Details & Requirements

Ohio’s Home Energy Assistance Programs (HEAP) are an integral part of the social safety net for Ohio’s older citizens. Many older adults with limited incomes rely on this assistance, and would not be able to get through the year without it. If you’re having trouble managing your home energy costs, we can help.

The Home Energy Assistance Program helps Ohioans at or below 175% of the Federal Poverty Guidelines for a household of up to seven members and 60% of State Median Income for a household of eight or more members to pay their heating bills. The one-time benefit is applied directly to the customer’s main heating bill. HEAP benefits are applied to an individual’s energy bill after January 1. Applications must be received by May 31, 2026. 

You can apply online, by mail, over the phone, or by visiting your local Energy Assistance Provider.

  • To apply online: visit energyhelp.ohio.gov, and click “Log into the EA portal.” Click “Create an OHID,” and follow the six-step account creation process. Ensure account security by setting up multi-factor authentication.
  • To apply by mail: visit EnergyHelp.Ohio.gov, download an application, and mail it to: Ohio Department of Development Energy Assistance Programs P.O. Box 1240 Columbus, Ohio 43216
  • To apply over the phone or in person: set up an appointment with your local Energy Assistance Provider. Visit EnergyHelp.Ohio.gov to find the phone number of the provider nearest you, or call (800) 282-0880 and follow the prompts to be directed to your local Energy Assistance Provider. List of local Energy Assistance Providers below:

Check Your Eligibility and Learn More

Apply Online

2025-2026 Printable HEAP Application

When applying, make sure to have copies of the following documents:

  • Copies of their most recent energy bills.
  • A list of all household members and proof of income for the last 30 days or 12 months for each member.
  • Proof of U.S. citizenship or legal residency for all household members.
  • Proof of disability (if applicable).
  • Physician documentation that cooling assistance is needed for a household member’s health.

Additional Assistance

July 1- September 30

The Summer Crisis Program provides a one-time benefit to eligible Ohioans with cooling assistance during the summer months. Households with a member who is either 60 of age and older, has a certified medical condition, and households who have a disconnect notice, have been shut off, or are trying to establish new service may be eligible for assistance. The program assists in the payment of an electric bill, central air conditioning repairs or the purchase of an air conditioning unit and/or fan.

Summer Crisis Program

November 1- March 31

The Winter Crisis Program helps income eligible Ohioans (at or below 175% of the federal poverty guidelines) that are threatened with disconnection, have been disconnected, need to establish new service, need to pay to transfer service, have PIPP default, need to pay first PIPP, or have 25% (or less) supply of bulk fuel in their tank maintain their utility service.

Winter Crisis Program

In partnership with:

Advice Line

Older Adults & Caregivers

We connect older adults, individuals with disabilities, and their caregivers with relevant program and enrollment information.

Need immediate help for yourself or a loved one?

Community Leaders

We provide local community leaders with up-to-date strategic data, program information, and funding opportunities.

Need funding for a project in your community?

Are you a service provider?